Terms of Service

Effective Date: March 29, 2026  |  Last Updated: March 29, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Dewey's Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website located at deweyspizza.world (the "Site") and all related services, features, content, and applications offered by Dewey's Pizza (collectively, the "Services").

By accessing the Site, placing an order online or in person, creating an account, subscribing to our newsletter, or otherwise interacting with our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you are using our Services on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" refers to both you individually and that entity.

You must be at least thirteen (13) years of age to use this Site. If you are under the age of eighteen (18), you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2. About Dewey's Pizza

Dewey's Pizza is a food service business operating in the United States. We provide freshly prepared pizza and related food products available for dine-in, carry-out, and delivery, subject to availability and location. Our website and online ordering platform allow customers to browse our menu, place orders, make payments, and access promotions and loyalty programs.

3. Description of Services

Dewey's Pizza offers the following services through our Site and physical locations:

• Online Ordering: Customers may browse our menu and place orders for pickup or delivery through our website or authorized third-party platforms.
• In-Store Dining: We offer dine-in services at our physical locations, subject to available seating and operating hours.
• Delivery Services: We provide food delivery services within designated geographic areas. Delivery availability, fees, and estimated times are subject to change and are disclosed at the time of ordering.
• Catering and Group Orders: We offer catering services for events, parties, and corporate functions. Separate agreements or terms may apply to catering orders above certain thresholds.
• Loyalty and Rewards Programs: From time to time, we may offer loyalty programs, promotional discounts, or rewards points. Such programs are governed by their own terms and conditions.
• Newsletters and Communications: With your consent, we may send you promotional emails, text messages, or push notifications regarding our offerings, specials, and updates.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

4. User Accounts and Registration

Certain features of our Site, including online ordering and accessing your order history, may require you to create an account. When registering for an account, you agree to:

• Provide accurate, current, and complete information as prompted during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the security of your account credentials and not share your password with any third party;
• Accept responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account if any information you provide is found to be inaccurate, incomplete, or fraudulent, or if we believe your account has been compromised. You may not create an account using a false identity or on behalf of another person without their explicit permission.

5. User Obligations and Prohibited Activities

By using our Services, you agree to use the Site and all associated features in a lawful and respectful manner. You agree that you will NOT engage in any of the following prohibited activities:

5.1 General Prohibitions

• Use the Site for any unlawful purpose or in violation of any applicable federal, state, or local laws or regulations in the United States;
• Engage in any fraudulent activity, including placing orders with no intent to pay, providing false payment information, or submitting false refund or dispute claims;
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
• Attempt to access accounts, systems, or data that you are not authorized to access;
• Transmit any harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content through our Site or communications;
• Upload or transmit any viruses, malware, spyware, or other malicious code;
• Use automated bots, scrapers, crawlers, or similar technologies to access or collect data from our Site without our express written permission;
• Interfere with or disrupt the integrity or performance of the Site or any related systems or networks;
• Attempt to decompile, reverse engineer, disassemble, or otherwise derive the source code of any software associated with our Site;
• Circumvent, disable, or otherwise interfere with security-related features of the Site.

5.2 Order-Related Prohibitions

• Place orders using stolen or unauthorized payment methods;
• Submit false allergen or dietary restriction information in a manner intended to cause harm or to defraud the Company;
• Abuse promotional codes, discount offers, or loyalty rewards in a manner inconsistent with their intended purpose;
• Resell food or products ordered through our Services without our express written consent.

Violation of these prohibitions may result in the immediate suspension or termination of your account, cancellation of any pending orders, and may expose you to civil and/or criminal liability under applicable law, including but not limited to the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and applicable state statutes.

6. Ordering, Payment, and Pricing

6.1 Order Placement

All orders placed through our Site constitute an offer to purchase. We reserve the right to accept or decline any order at our discretion. Confirmation of an order does not guarantee fulfillment if items become unavailable, pricing errors are identified, or other circumstances prevent us from fulfilling the order. In such cases, we will notify you and provide a full refund for any charges incurred.

6.2 Pricing and Taxes

All prices displayed on our Site are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales taxes, delivery fees, or service charges, which will be clearly itemized at checkout. You are responsible for all applicable federal, state, and local taxes associated with your purchase.

6.3 Payment Methods

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge the full order amount, including taxes and fees, to that payment method. All payment transactions are processed through secure third-party payment processors. We do not store your full payment card information on our servers.

6.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you experience a significant issue with your order — including receiving incorrect items, spoiled or unsafe food, or a failure to receive your order — please contact us within twenty-four (24) hours of the scheduled delivery or pickup time at [email protected]. Refunds or credits are issued at our sole discretion based on the circumstances of each case. Cancellations requested before preparation has begun may be eligible for a full refund.

6.5 Promotional Offers and Discounts

Promotional codes, coupons, and special offers are subject to their individual terms and conditions, including expiration dates and eligibility restrictions. We reserve the right to modify or revoke any promotion at any time without prior notice. Promotions may not be combined unless expressly stated.

7. Delivery and Service Area

Delivery services are available only within designated areas, which may vary by location. We make commercially reasonable efforts to deliver orders within estimated timeframes; however, delivery times are estimates and are not guaranteed. Delays may occur due to weather conditions, high order volumes, traffic, or other circumstances beyond our control. We are not liable for any loss or inconvenience caused by delivery delays.

Risk of loss and title for food items pass to you upon delivery or pickup. You are responsible for ensuring that someone is available to receive the delivery at the designated address. If no one is available, we may leave the order at the door at our discretion, and we shall not be liable for theft, damage, or deterioration of the food thereafter.

8. Food Allergen and Dietary Information

We make reasonable efforts to provide accurate information regarding ingredients and common allergens in our menu items. However, our kitchen handles a wide range of ingredients, and we cannot guarantee that any item is completely free from any specific allergen. Cross-contamination is possible during food preparation. If you have a severe food allergy or dietary restriction, we strongly recommend that you contact us directly at [email protected] before placing an order. We cannot accept liability for allergic reactions or adverse effects caused by the consumption of our food products.

9. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, button icons, data compilations, software, and the overall look and feel of the Site (collectively, "Content"), is the exclusive property of Dewey's Pizza or its content suppliers and is protected by applicable United States and international intellectual property laws, including copyright, trademark, trade dress, and unfair competition laws.

9.1 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its Content solely for personal, non-commercial purposes related to using our Services. This license does not include the right to:

• Reproduce, distribute, display, or transmit any Content in any form or by any means;
• Modify, create derivative works of, or otherwise exploit any Content;
• Use any Content for commercial purposes without our prior written consent;
• Remove or alter any copyright, trademark, or other proprietary notices.

9.2 Trademarks

The name "Dewey's Pizza," our logo, and all related marks, product names, and trade names are trademarks or registered trademarks of Dewey's Pizza. You may not use, copy, reproduce, or display any of our trademarks without our express prior written permission. Unauthorized use of our trademarks is strictly prohibited and may constitute trademark infringement under the Lanham Act (15 U.S.C. § 1051 et seq.).

9.3 User-Submitted Content

If you submit, post, or share any content on our Site, social media pages, or other platforms operated by us — including reviews, comments, photographs, or feedback — you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with our Services and business. You represent and warrant that you own or have the necessary rights to submit such content and that it does not infringe upon any third-party rights.

10. Privacy and Data Collection

Your use of our Services is also governed by our Privacy Policy, available on our website. Our Privacy Policy describes how we collect, use, share, and protect your personal information. By using our Services, you consent to the collection and use of your information as described in the Privacy Policy.

To the extent you are a resident of California, your rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), are described in our Privacy Policy. These rights include the right to know, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information.

11. Disclaimers and "As-Is" Basis

YOUR USE OF THE SITE AND SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL SERVICES, CONTENT, AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON THE SITE;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE SITE OR ITS SERVERS ARE FREE OF ERRORS.

We do not warrant the accuracy of any nutritional information, ingredient descriptions, or allergen statements provided on our Site. Such information is provided for general informational purposes only and should not be relied upon as a substitute for professional dietary or medical advice.

No advice or information, whether oral or written, obtained from Dewey's Pizza or through the Services shall create any warranty not expressly stated in these Terms.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DEWEY'S PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for incidental or consequential damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law. Nothing in these Terms shall limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Dewey's Pizza and its officers, directors, employees, agents, affiliates, contractors, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms;
• Your use of the Site or Services in a manner not authorized by these Terms;
• Your violation of any third-party right, including any intellectual property right, privacy right, or contractual right;
• Your violation of any applicable law, rule, or regulation, including any federal, state, or local law of the United States;
• Any content you submit, post, or otherwise make available through our Services;
• Any dispute or issue between you and any third party.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree to cooperate with our defense of any such claim. You shall not settle any claim without our prior written consent.

14. Third-Party Links and Services

Our Site may contain links to third-party websites, platforms, or services that are not owned or controlled by Dewey's Pizza, including third-party food delivery platforms, payment processors, and social media networks. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any third party or endorse the content found on any linked website.

You acknowledge and agree that Dewey's Pizza shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites or services. We strongly advise you to review the terms and privacy policies of any third-party websites or services you visit.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws, without regard to conflict of law principles. To the extent that federal law applies, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 45 et seq.) governing unfair or deceptive trade practices, such laws shall apply to any disputes arising hereunder.

Any legal action or proceeding arising out of or relating to these Terms or your use of the Services that is not subject to the arbitration provision below shall be brought exclusively in the federal or state courts located within the United States, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts.

If you are a California resident, you may also have rights under California state law, including but not limited to the California Consumer Legal Remedies Act (Cal. Civ. Code § 1750 et seq.) and the California Unfair Competition Law (Cal. Bus. & Prof. Code § 17200 et seq.).

16. Dispute Resolution and Arbitration

16.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us at [email protected] and attempt to resolve the dispute informally. We will use commercially reasonable efforts to resolve the dispute within thirty (30) days of receiving your notice. If the dispute is not resolved within this period, either party may pursue formal dispute resolution as described below.

16.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, OR INVALIDITY THEREOF SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES, AS CURRENTLY IN EFFECT.

The arbitration shall be conducted in English, and the arbitrator's award shall be final and binding on all parties. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. The arbitrator shall apply applicable federal and state law and shall have authority to award any remedy available at law or in equity, except as otherwise limited by these Terms.

16.3 Class Action Waiver

YOU AND DEWEY'S PIZZA AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If this class action waiver is found to be unenforceable, then the entirety of the arbitration agreement in this Section shall be null and void.

16.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened misappropriation or infringement of intellectual property rights or to preserve the status quo pending arbitration.

17. Term and Termination

These Terms shall remain in full force and effect while you use the Site or any Services. We reserve the right, in our sole discretion and without notice or liability, to:

• Suspend or terminate your access to all or part of the Services for any reason, including violation of these Terms;
• Remove or disable access to your account and any associated content;
• Discontinue any aspect of the Services at any time.

Upon termination of your account or access, the following provisions shall survive: Sections 9 (Intellectual Property Rights), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), 15 (Governing Law), 16 (Dispute Resolution), and any other provisions that by their nature should survive termination. Termination of your account does not relieve you of any obligations incurred prior to termination, including payment obligations for orders placed before termination.

18. Changes to These Terms

We reserve the right to modify these Terms at any time at our sole discretion. When we make material changes to these Terms, we will provide notice by one or more of the following methods: (a) updating the "Last Updated" date at the top of this page; (b) sending an email to the address associated with your account; or (c) posting a prominent notice on our Site.

Your continued use of the Site or Services after any modification to these Terms constitutes your binding acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree to the modified Terms, you must discontinue your use of the Services immediately.

19. Severability

If any provision of these Terms is held by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect. The parties agree that a court or arbitrator should endeavor to give effect to the parties' original intentions as reflected in the severed provision.

20. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if it is in writing and signed by an authorized representative of Dewey's Pizza. No waiver of any breach or default shall be deemed a waiver of any subsequent breach or default of the same or similar nature.

21. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published by us on the Site, constitute the entire agreement between you and Dewey's Pizza with respect to your use of the Site and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter. In the event of any conflict between these Terms and any other agreement you may have with us, these Terms shall govern unless otherwise expressly stated in a separate written agreement signed by both parties.

22. Force Majeure

Dewey's Pizza shall not be liable for any delay or failure to perform any obligation under these Terms if such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, fire, flood, earthquake, storm, pandemic, epidemic, war, terrorism, labor disputes, supply chain disruptions, government actions, power outages, or internet failures. In such events, our obligations under these Terms shall be suspended for the duration of the force majeure event, and we will use commercially reasonable efforts to resume performance as soon as practicable.

23. Accessibility

Dewey's Pizza is committed to making our website accessible to all users, including individuals with disabilities, in compliance with applicable federal accessibility standards, including the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq. If you experience any difficulty accessing our Site or if you have any accessibility-related requests, please contact us at [email protected] and we will make reasonable efforts to accommodate your needs.

24. Electronic Communications

By using our Services, you consent to receiving communications from us electronically, including via email, text message, or notices posted on our Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You also agree that electronic records and signatures shall have the same legal effect as written signatures and paper records under applicable law, including the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), 15 U.S.C. § 7001 et seq.

25. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service or our Services, please contact us using the information below. We are committed to addressing all inquiries in a timely and professional manner.